Returns Policy

14-Day Return Period
Fourteen days from the date merchandise was received, refunds are available on computers, monitors, notebook computers, projectors, camcorders, digital cameras, and radar detectors. 

Restocking Fee
A 15% restocking fee will be charged on opened notebook computers, projectors, camcorders, digital cameras, radar detectors, GPS navigation and in-car video systems. A 25% restocking fee will be charged on special order products, including appliances. These fees apply unless the item is defective or damaged, you received the wrong item, or the fee is prohibited by law.

Missing Item or Damaged Product Fee
A missing item or damaged product fee will be charged for any product missing the original box, packaging material, contents, accessories and/or manuals (i.e., any product not in "like new" condition).

Damaged, Defective or Incorrect Items
If you return a damaged, defective or incorrect item by mail, you will receive a credit. You may then choose to purchase a replacement item in the store or online. To make sure the store has your product in stock, email Customer Care at sales@wholesalescoop.com.

Personal Data
Please remove all personal data (e.g., computer or wireless phone data, videotapes), from any returned products. Wholesalescoop is not responsible for any personal data left on or in these items.